Introducing seamless
Depositions to Everlaw

Shaping how teams prepare, conduct, and review depositions in an all-in-one workspace

Role: Design lead (primary designer)
Type: 0→1 product initiative
Released: January 2020
Collaborators: PM, engineering

Impact at a glance

  • Delivered a workspace that replaced fragmented, manual workflows with a cohesive digital experience—users created 2.3k+ depositions within the first year.

  • Contributed to a ~92% increase in user satisfaction for the broader Storybuilder suite

  • Strengthened the product’s competitive positioning as a comprehensive trial preparation platform and paved way for supporting downstream trial prep features

 

Overview

Attorneys preparing for depositions were juggling sticky notes, documents, spreadsheets, and separate tools, creating a fragmented and error‑prone process.

I led the design of Everlaw’s Depositions feature and introduced a unified workspace that supports preparation, collaboration, review, and analysis. This foundational base scaled Storybuilder’s narrative workflow and drove measurable increases in adoption and satisfaction.

 

CONTEXT

What are depositions?

Depositions are out-of-court Q&A sessions where attorneys gather testimony from witnesses under oath. They are recorded and transcribed by court reporters.

Depositions don’t happen in silos

Large volumes of data are constantly passed between various parties

Large volumes of data are constantly passed between various parties

 
 
Series of depositions can range from an hour to months

Series of depositions can range from an hour to months

 
 
 
 
Each examination requires going through stages of endless tasks

Each examination requires going through stages of endless tasks

“When there is a big case, that means more depositions and more documents, which also means more opportunities for everything to be disconnected.”

– A legal associate

PROBLEM

Battling the way it’s always been done

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Research with attorneys and paralegals revealed that 80% of users switched between 3+ tools per deposition, with most legal teams still relying on manual and disparate tools: printouts, PDFs, word processors, spreadsheets, or sticky notes. These workflows caused:

  • Excessive context‑switching

  • Fragmented collaboration

  • Risk of lost or inconsistent information

Users needed a single, cohesive experience to prepare, conduct, and review depositions without drowning in their sea of documents and piles of sticky notes. 

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SOLUTION

Delivering an integrated workspace

Introducing 3 new modes and 6 new modules, Everlaw’s Depositions helps users collaborate to prepare documents, draft outlines, summarize and share insights, and annotate the transcript seamlessly—all in one place.

 

Organize effortlessly

Keep track of documents with exhibit numbers, view all references in other depositions, and pull in new documents from your database at any stage

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Collaborate securely

Communicate instantly with teammates, assign tasks to keep the case rolling, and summarize and share major takeaways without leaving the page

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Analyze with ease

Create highlights and annotations, search for keywords, and export work product with all the tools you need

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RESULTS

Achieved steady adoption rates and an excitement for more

A year after release, with 2,300+ Depositions created, we’ve seen a consistent increase in Deposition creation, user sessions, and actions taken over time. 🎉

A year after release, with 2,300+ Depositions created, we’ve seen a consistent increase in Deposition creation, user sessions, and actions taken over time. 🎉

In our annual user survey, user satisfaction in the Storybuilder suite increased by approximately 40% from the previous year after releasing Depositions.

In our annual user survey, user satisfaction in the Storybuilder suite increased by approximately 92.5% from the previous year after releasing Depositions.

A review on G2, a trusted tech review platform for software products

A review on G2, a trusted tech review platform for software products

These outcomes demonstrated that our design not only solved the immediate problem, but also strengthened the product’s core positioning for complex trial workflows.

G2 users love it

“Everlaw provides useful outlining features to create deposition outlines where exhibits/documents can be directly linked to the examination outline meaning you don't need to work in different applications to get the same result.
— Small Business User in Law Practice

“I am very pleased with Everlaw's continued work on their platform which now includes the integration of fact building, timelines, deposition outlines and transcripts…in one app.
— Christine M at Mid-Market Law Firm

“The new features of Storybuilder makes it easy to collaborate with colleagues in preparation for deposition and during deposition.”
— Administrator at Mid-Market Law Firm 

 

A client success story from everlaw.com in which a client used Depositions to keep witnesses on their feet.

ROADMAP DECISIONS AND SCOPE

Scoping v1 for adoption

The process included plenty of user interviews, competitor analysis, user flows, team feedback, and usability tests

As a zero-to-one initiative, Depositions had near-infinite scope. The challenge was deciding what to ship first without overwhelming users or the system. Research showed workflows were fragmented, manual, and siloed. These insights shaped the initial roadmap.

🚀 Decision 1: Ship an end-to-end workflow before adding depth

  • We prioritized a complete, minimal workspace spanning preparation, collaboration, and review, rather than isolated features.

  • Sequential progressive disclosure guided users through core tasks while still allowing flexibility to jump in at any stage.

  • Trade-off: Fewer power features upfront in exchange for clarity and adoption.

💬 Decision 2: Invest early in collaboration, not solo workflows

  • Although solo modes would have shipped faster, research showed deposition prep is inherently collaborative.

  • We prioritized a secure, synchronized workspace with shared chats, tasks, and a timer from day one.

  • Trade-off: Higher upfront engineering cost in exchange for long-term coordination gains.

⚙️ Decision 3: Establish strong foundations before advanced tooling

  • We focused on reducing friction to core actions first, introducing:

    • Multiple seamless mechanisms for adding and organizing documents

    • The ability to track documents via exhibit numbers

  • Trade-off: Delayed advanced functionality in favor of a scalable foundation. Our next phase involved deeper transcript support, including testimony extraction and deposition video upload, which I shipped soon after.

These decisions allowed us to:

  • Ship a cohesive 0→1 experience without feature bloat

  • Validate core workflows before scaling complexity

  • Create a foundation that supported future expansion without rework

TAKEAWAYS

Learning how to scale my process

Shipping this foundational tool taught me how to balance high‑impact solutions with usability, and how to negotiate complexity without overwhelming users.

I also strengthened my ability to prioritize tasks, identify and communicate blockers, and learn when to ask for help.